A couple weeks ago I happen to be the lucky winner of an Ebay auction consisting of an Illustrated Masques, Lettered Edition OO. I got it for a great deal due to small damage to the book. While waiting on the book, I struck a conversation with the seller on how he obtained it. Come to find out, he works for the insurance company as an adjuster that handles all damage claims through the Post Office. I didn’t think too much about the Ebay conversation until one evening while online I found a collector in Boston who has a copy of the Lettered Illustrated Masques, also Lettered OO.
The collector in Boston in fact did receive a damaged Lettered OO, Barry at Gauntlet put in a claim, and the insurance company picked up the damaged book, sent Gauntlet a check. Gauntlet sent the collector another Lettered OO (thinking the damaged book is being destroyed).
I contacted the seller again to let him know we have a problem with two Lettered OO copies in the collecting world. He said he can’t help that and that he is allowed to sale the items paid for his company to recoup money for the insurance company. Now, this may be OK for a damaged camera, iPad, etc. but to sell a high dollar limited edition with an actual number or letter, I don’t like it. Did the seller do anything wrong? No, not at all.
I took the issue to Barry at Gauntlet to get his input. He has always had the impression that lettered or numbered books are destroyed by the insurance company after a claim has been made. He said he will make sure from here on out a professional request on company letterhead with instructions to destroy damaged books will accompany all claims.
Barry wants all to know that he would never hand out two of the same number or letter and now fears people will think this of him. I told Barry, “rest assured, the collecting world won’t think that”.
Here is where the integrity part of the story comes into play:
Ebay won’t refund the money because the seller did everything right, including mentioning the damage in the auction.
I knew about the damage to begin with as well. However, I refuse to hurt the world of collecting by knowing two Lettered OO exist of the Illustrated Masques. I’m sending the book to Barry to be destroyed. It’s true, I’m out $376 but I know this is the right thing to do.
Why not mark through Letter OO and make it a PC copy you ask……Barry explained only 1 PC copy exist of this book for contract reasons and the editor owns it.
I need to make this next part clear; this post isn’t about the seller or Ebay themselves not allowing me to return the book to get my money back. It’s about doing the right thing. Think about it for a second, even if Ebay or the seller told me to send it back for a refund, it won’t take the book out of play. The seller has the right to sell it again. With me taking the Lettered Twinner out of play, it removes the problem all together.
I’ve contacted the collector in Boston to let him know my plan as well so he won’t need to worry about it.
Integrity road vs the dollar loss road…….I must, and will always travel the Integrity road.
Ralph Mulleins
Cumberland VA