PS Publishing - Stephen King Anniversary Editions

[pete at pspublishing]

Hi Martin -- Well, looks like I fell foul of the very things we pride ourselves on NOT DOING. I just found your email (which is flagged to indicate I answered it but there's no corresponding outgoing email) and we haven't been able to find the letter to Nicky. No worries. I'll now respond to your email and we'll go from there. You've every right to be frustrated: I would feel exactly the same (maybe even worse) if I were in your position. Rest assured I'll sort things out first thing next week. Best wishes -- Pete

[MLG]

Hi Martin -- Well, looks like I fell foul of the very things we pride ourselves on NOT DOING. I just found your email (which is flagged to indicate I answered it but there's no corresponding outgoing email) and we haven't been able to find the letter to Nicky. No worries. I'll now respond to your email and we'll go from there. You've every right to be frustrated: I would feel exactly the same (maybe even worse) if I were in your position. Rest assured I'll sort things out first thing next week. Best wishes -- Pete

These things happen some times. I am a patient man but no response at all was getting frustrating. I was pretty sure it could be easily resolved. I have received your response and you are going beyond just resolving the issue. I appreciate it.

[MLG]

Hi Martin -- Well, looks like I fell foul of the very things we pride ourselves on NOT DOING. I just found your email (which is flagged to indicate I answered it but there's no corresponding outgoing email) and we haven't been able to find the letter to Nicky. No worries. I'll now respond to your email and we'll go from there. You've every right to be frustrated: I would feel exactly the same (maybe even worse) if I were in your position. Rest assured I'll sort things out first thing next week. Best wishes -- Pete

These things happen some times. I am a patient man but no response at all was getting frustrating. I was pretty sure it could be easily resolved. I have received your response and you are going beyond just resolving the issue. I appreciate it.

P.S. Pete, please do not put 'The Fireman' up for sale in the next week. I am having surgery on Monday and will probably not be in a position to order it. I do not want to miss out!

[MLG]

Hi Martin -- Well, looks like I fell foul of the very things we pride ourselves on NOT DOING. I just found your email (which is flagged to indicate I answered it but there's no corresponding outgoing email) and we haven't been able to find the letter to Nicky. No worries. I'll now respond to your email and we'll go from there. You've every right to be frustrated: I would feel exactly the same (maybe even worse) if I were in your position. Rest assured I'll sort things out first thing next week. Best wishes -- Pete

Pete, I received your package several days ago. Just felt up to opening things this morning. You went above and beyond what was required to resolve the issue. It is appreciated.

[T-Dogz_AK47]

Hi Martin -- Well, looks like I fell foul of the very things we pride ourselves on NOT DOING. I just found your email (which is flagged to indicate I answered it but there's no corresponding outgoing email) and we haven't been able to find the letter to Nicky. No worries. I'll now respond to your email and we'll go from there. You've every right to be frustrated: I would feel exactly the same (maybe even worse) if I were in your position. Rest assured I'll sort things out first thing next week. Best wishes -- Pete

Pete, aI received your package several days ago. Just felt up to opening things this morning. You went above and beyond what was required to resolve the issue. It is appreciated.

Awesome news!