Under the Dome Collecting Discussion

[jhanic]

It DOES exist!! And in a slipcase!

John

[willie3]

It DOES exist!! And in a slipcase!

John

And CHEAPER than the S&S version !!

Karl

[willie3]

I've been trying for the past twenty minutes or so. No luck whatsoever. Went all the way through the order forms then got some big programming code error message.

Patrick,
I tried it again and it let me all the way through and said thank you for ordering so..... I either have 2 or none coming, If i get 2 confirmations your welcome to the 2nd copy. I only need one !

Rusty
Thanks, Rusty (and to he who PM'ed me). You guys rock. I truly appreciate your generosity.

However it appears that I may be getting one from the source after all! As noted in an earlier post, I sent an email (much thanks to Willie for the recommendation). They responded saying that I had gone through with all the ordering forms and apparently submitted my contact and credit card info so they had all that on record, but it was an empty order (see my post above about the error message) because of their website issues yesterday. Anyway, based on all that, it now appears that they are going to send me a copy.

As soon they hit my credit card for the fee, I'll know for sure and let you know here. :)

Congrats Patrick !

Happy it worked out.

Karl

[Patrick]

Thanks, Karl. I'll know for sure when they charge my card.

So does the slipcased UK S/L come with or without a dustjacket? I can't tell.

Photos from auction referenced upthread (http://cgi.ebay.com/STEPHEN-KING-UNDER-THE-DOME-LMT-EDI-SIGNED-HB-SLIPCASE_W0QQitemZ300372046263QQcmdZViewItemQQptZU K_Books_Fiction_GL?hash=item45ef91b1b7)

[jhanic]

There's another out there now too, with a much larger minimum:

http://cgi.ebay.com/Stephen-King-Under-the-Dome-UK-signed-ltd-cased-1st_W0QQitemZ290375390744QQcmdZViewItemQQptZUK_Boo ks_Fiction_GL?hash=item439bb8d618

It appears that it does have a dust jacket--the pictures are too ornate to be just stamped boards.

John

[Patrick]

There's another out there now too, with a much larger minimum:

http://cgi.ebay.com/Stephen-King-Under-the-Dome-UK-signed-ltd-cased-1st_W0QQitemZ290375390744QQcmdZViewItemQQptZUK_Boo ks_Fiction_GL?hash=item439bb8d618

It appears that it does have a dust jacket--the pictures are too ornate to be just stamped boards.

John
But that seller says his photo is the regular UK trade edition because he does not yet have the S/L.

[Mr. Rabbit Trick]

There's another out there now too, with a much larger minimum:

http://cgi.ebay.com/Stephen-King-Under-the-Dome-UK-signed-ltd-cased-1st_W0QQitemZ290375390744QQcmdZViewItemQQptZUK_Boo ks_Fiction_GL?hash=item439bb8d618

It appears that it does have a dust jacket--the pictures are too ornate to be just stamped boards.

John
But that seller says his photo is the regular UK trade edition because he does not yet have the S/L.

Grrrr! He also uses the word, "THUS", which really bugs me. Which century do these people live in.

The only time THUS should be used nowadays is in the theme tune for "2001 A Space Odyssey". Even that comes from Friedrich Nietzsche (1891)

[Calla_Wolf]

:arg::arg::arg:
I think I'm getting too old for this game - I can't see it for sale ANYWHERE

So, let me get this straight. It's on sale on Ebay but not available from the publisher???
None of the usual suspects...amazon, waterstones etc...have it listed for preorder

Could someone advise an obviously doddering man?? :beat:

Oh, and how much will this mighty tome cost?

[jhanic]

Both Waterstones and Hatchards had it for sale, but pulled the offers after a little while. I managed to order a copy from both. My credit card has not been debited by either so far, though. I did get confirmations of both orders. I check the Hodder & Stoughton site daily and have yet to see it announced, let alone offered. I'll believe my orders have been shipped when I see my credit card debited.

John

[Clacke]

And where did the ebayers get the photos? Unless already in their possession. I've checked every day for a month & Hodder, Waterstones or Hatchards websites have never put up images.
Ceri, the price is £100.

[namelessnpoor]

i managed to order 2 from Hatchards, and i even got a call from my credit card company to verify the order. since it was overseas they wanted to be sure i had placed the order.
i also got an email from Hatchards verifying that i wanted 2 copies. So i assume my orders went through.

[Calla_Wolf]

Anyone got a spare?

I've got a sinking feeling I'm gonna miss this one

[tippy4]

The order that I placed with Waterstone's on 10/15/09 states....

Order being processed
Waiting to be picked from our warehouse

That seems promising, but for all I know it has said that since I ordered it.

[jhanic]

Mine just says Order being processed.

John

[Rahfa]

I was at the bookstore today that's hosting the Dec. 1 event in Portsmouth...

They have all the UtDs he'll be signing in sealed-up shipping boxes, so he's signing them all when he gets here apparently...I'm sort of surprised. It's a lot of books to sign before the event.

But, at the store, all the copies they had for sale had the grey lettering, so maybe the signed copies will too.

[jcf817]

I was at the bookstore today that's hosting the Dec. 1 event in Portsmouth...

They have all the UtDs he'll be signing in sealed-up shipping boxes, so he's signing them all when he gets here apparently...I'm sort of surprised. It's a lot of books to sign before the event.

But, at the store, all the copies they had for sale had the grey lettering, so maybe the signed copies will too.

He did this at the St. Paul event as well. The stage door has a clear view to part of the backstage. He was sitting at a table there signing them all while we were waiting outside for the doors to open.

[jhanic]

Hatchard's charged my credit card!

John

[namelessnpoor]

My card appears to have been charged also !!

[jhanic]

Does anyone know if the UK S/L Under the Dome is also numbered?

John

[carlosdetweiller]

I just got an e-mail from Waterstone's confirming shipment of my UK S/L UTD. I was getting a little concerned about it. Of course I opted for surface mail shipping so it may be a month before I see it.

[frik]

The order that I placed with Waterstone's on 10/15/09 states....

Order being processed
Waiting to be picked from our warehouse

That seems promising, but for all I know it has said that since I ordered it.

That's what my two orders also said.......being processed....till today. I sent Waterstone's an e-mail, asking if they could let me know if I would still receive the books I had ordered.

This was the response I received:

I have chased this item for you and have requested you be contacted via email with the suppliers response as to how much longer this item will be.

And, sometime later, two messages stating: your order has been shipped! :thumbsup:

Great news...but my creditcard has not been charged yet!

sk

[tippy4]

Got my shipping notification from Waterstone's this morning as well.

[Solar]

As did I! Excellent...

[tippy4]

Also got an email from Hatchard's saying they are sold out.

[jhanic]

I jujst got notice from Waterstone's about my shipment also.

John

[Pasiuk57]

Just got my confirmation today also...

[Mr. Rabbit Trick]

I just got an e-mail from Waterstone's confirming shipment of my UK S/L UTD. I was getting a little concerned about it. Of course I opted for surface mail shipping so it may be a month before I see it.

Surface Mail can take 3 months!

[namelessnpoor]

My UK tade of UTD just arrived.... have to get some pics of my whole UTD collection so far... S/L, Collectors set, signed trade white letter, signed trade gray letter, Uk trade and the UK S/L is on order.

[Mr. Rabbit Trick]

Both Waterstones and Hachards S/L orders should arrive here tomorrow or Wednesday.

[jhanic]

My UK tade of UTD just arrived.... have to get some pics of my whole UTD collection so far... S/L, Collectors set, signed trade white letter, signed trade gray letter, Uk trade and the UK S/L is on order.

Rusty, you need to enhance your UTD collection with some proofs! :P

John

[Patrick]

No further email, no credit card charge from Hatchards as yet...

[jhanic]

Waterstone's now has them again listed on their website:

http://www.waterstones.com/waterstonesweb/displayProductDetails.do?sku=7169684

Thanks to Flagg on the Collector's Forums for this info!

John

[Patrick]

Thanks, John and... Jerome? (Is that who you are referencing, John?)

I placed an order a bit ago. Took forever because I didn't already have a Waterstone account apparently. Received confirmation email that they received the order, so we'll see if they actually ship. Anyway, thanks again!

[tippy4]

I am unable to order one...I am thinking they are sold out.

[jhanic]

Thanks, John and... Jerome? (Is that who you are referencing, John?)

I placed an order a bit ago. Took forever because I didn't already have a Waterstone account apparently. Received confirmation email that they received the order, so we'll see if they actually ship. Anyway, thanks again!

This Flagg is named Alan.

John

[Randall Flagg]

No credit for me:( Of course it wasn't me.:nope:

[tippy4]

Huh....now that I am at home, I am able to place an order through Waterstones.

From their website.......

Waterstone's Exclusive Limited Edition of only 500 copies, signed by Stephen King. Slipcase, deluxe binding, coloured endpapers and each edition includes a set of 27 trading cards featuring characters from the novel, illustrated by Matthew Diffe.

[gsvec]

Just ordered from Waterstones. :D

Yeah . . . like I NEED a 7th copy of this massive book . . . :wtf:

[gsvec]

Just ordered from Waterstones. :D

Yeah . . . like I NEED a 7th copy of this massive book . . . :wtf:
But I still haven't gotten a confirmation email. :orely:

[tippy4]

Yeah...me neither...

[carlosdetweiller]

I never got a confirmation of my order via e-mail either. But if you go to "My Account" and check pending orders I'll bet you will find it to be in order.

[tippy4]

I just got an order confirmation email.

Took two hours to come through.

Patrick, if for some reason your order does not come through, I've got you covered.

[gsvec]

Just ordered from Waterstones. :D

Yeah . . . like I NEED a 7th copy of this massive book . . . :wtf:
But I still haven't gotten a confirmation email. :orely:
Got it! *whew*

[Patrick]

Thanks, Rick. :)



All I want now is for one of these durned bookstores to charge my dadgum credit card so I can feel confident that this cotton-pickin' book will someday be mine!

[Calla_Wolf]

I got x2

Thanks to Clacke

:cool:

[Clacke]

I got x2

Thanks to Clacke

:cool:

You're very welcome. :D:thumbsup:

[Tito_Villa]

I have a parcel at home waiting for me, really want to open it and find out if it is the U.K S/L!!!

[Ari_Racing]

Mrs Mod posted today that there will be one more book signing held in Maine. Details to come.

[Solar]

Anyone else have their order from yesterday refunded? I'm assuming it's because I was buying a second copy (I got one from the original pre-sale).

[Calla_Wolf]

Anyone else have their order from yesterday refunded? I'm assuming it's because I was buying a second copy (I got one from the original pre-sale).

From the Waterstones site (and I'm ordering 2)

Order no. Order date Total (£) Order status
2729232 30/11/2009 200.00 Order being processed

So far, so good.

One thing that you CAN say for ordering from Grants, or CD, or any small press...there's a lot less edge-of-seat waiting.

[Randall Flagg]

Well, my CC was charged.

[turtlex]

Can't seem to get through from work... :( gonna try from home later today.

[Tito_Villa]

Well i have been told that the copy i ordered from Hatchards is on the way to me (could be the package waiting at home) and the copy from Waterstones will be with me tomorrow!

[Clacke]

Well, my Uk limited has just arrived. Can't take a photo 'cos I got it delivered to work but I can confirm that there is a limitation sheet and the book is numbered. I got 222 :thumbsup:

[Room 217 Caretaker]

It is numbered? Excellent :thumbsup:

Slipcase & numbered. Waiting to hear from someone if has a jacket or not.

Mulleins
Cumberland VA

[Míchéal]

ooooh i want.

[Matt]

Is there any objection to changing the name of this thread to "Under the Dome Collecting Discussion"?

I just started a new thread about actually discussing the book (spoilers) for those who have finished it in Cara Laughs.

[tippy4]

Thanks, Rick. :)

All I want now is for one of these durned bookstores to charge my dadgum credit card so I can feel confident that this cotton-pickin' book will someday be mine!

Patrick, 1923 called...they want your colorful language back.

I just got an email from my CC company. They blocked the charge from Waterstone's! Dopes assumed that it was fraud of some sort.

I set them straight...I just hope that Waterstone's tries to run the charge through again.

They still show as being in stock...but that is nto a guarantee.

[Clacke]

It is numbered? Excellent :thumbsup:

Slipcase & numbered. Waiting to hear from someone if has a jacket or not.

Mulleins
Cumberland VA

No dustjacket. The boards are cloth, and identical (including the white foil stamping) to the UK trade edition.
Slightly worrying, though, was the packing. It was nothing more than those thin cardboard wraparound jobs. And no internal bubble wrap. Mine was delivered by courier company which probably helped it to survive intact, but I would be worried about the slipcase corners getting dinged if the parcels get a bit of postal abuse. For a £100 book I would have expected a little more packing.....

[tippy4]

I will probably put a US DJ on mine just to protect it.

[Tito_Villa]

Yay it was the Uk S/L, pictures to follow asap! Oh and i might put a uk dust jacket on it i think, not sure yet!

[Randall Flagg]

Is there any objection to changing the name of this thread to "Under the Dome Collecting Discussion"?

I just started a new thread about actually discussing the book (spoilers) for those who have finished it in Cara Laughs.
None at all. Taken care of.:grouphug:

[Tito_Villa]

Finall here it is ...
http://i819.photobucket.com/albums/zz116/tito_villa/Photo502.jpg
http://i819.photobucket.com/albums/zz116/tito_villa/Photo504.jpg
http://i819.photobucket.com/albums/zz116/tito_villa/Photo505.jpg
http://i819.photobucket.com/albums/zz116/tito_villa/Photo501.jpg
http://i819.photobucket.com/albums/zz116/tito_villa/Photo509.jpg
http://i819.photobucket.com/albums/zz116/tito_villa/Photo510.jpg

Sorry the quality of the phots isn't great but the light in my room ir bloody rubbish!

[Randall Flagg]

Is the right hand side (book opening side) of the slipcase arc shaped?
I see it is "For Waterstone's" any copies for other book sellers?

[biomieg]

Hey, I really dig the curved slipcase! :)

[Tito_Villa]

Is the right hand side (book opening side) of the slipcase arc shaped?
I see it is "For Waterstone's" any copies for other book sellers?

Yeah its curved and this one came from Hatchards, the one from Waterstones should arrive tomorrow

[turtlex]

Okay, now that is super cool !!

[jhanic]

My credit card was just debited by Waterstone's! I'm getting two copies!

John

[Room 217 Caretaker]

My credit card was just debited by Waterstone's! I'm getting two copies!

John

Rock on :dance:

I love the slipcase. Not sure why I'm so excited about this UK release but I am

Mulleins
Cumberland VA

[frik]

My credit card was just debited by Waterstone's! I'm getting two copies!

John

Same here!! :dance:

sk

[Patrick]

I received an email from Waterstone's today saying the book is shipping. :dance:

No similar email confirmation from Hatchard's.

However HATCHARDS PICCADILLY GB is the only one of the two to have charged my credit card thus far ($184.51).

Go figure.

[Rahfa]

Nice!

Why couldn't S+S have done something like that for their s/l? I might have kept my copy for more than three days...

[Patrick]

Thanks for the photos, Tito. Have a photo of the exterior of the book itself?

Rahfa, I assume you are referring to the simple limitation page and/or the basic slipcase?


I like the curve to the slipcase opening. :) Can't wait to see it in person.

[Tito_Villa]

Yeah give me a few minutes and i will see what i can do. I love the slipcase too, its such a simple but effective idea, maybe Tomas could consider this for his slipcases!?

[Patrick]

Thanks in advance, Tito.


...Not sure why I'm so excited about this UK release but I am

Mulleins
Cumberland VA

Hmmm... Let me guess...

1. It has an 'official' limitation page, whereas the US edition did not.

2. It comes with a slipcase, whereas the US edition did not.

3. Even with a weak dollar and the expense of overseas shipping, it still cost less than the US edition.

Am I getting close, Ralph? :D

[tippy4]

Do the cards have their own compartment, or do they sit directly on top of the book?

Like that curved slipcase.

Like the limitation page.

Simon & Shuster could have made two tiny changes and had a much better product.

[tippy4]

I will probably put a US DJ on mine just to protect it.


Oh and i might put a UK dust jacket on it i think, not sure yet!

Ah, that would be a better idea....especially since both the trade and S/L are produced by H&S.

[Tito_Villa]

Yeah there is a seperate compartment, should have taken a pic of that but didn't think oh well, but these are of the book itself. Very similar in looks to the Uk trade apart from the quality and the endpapers which are of the map of the town, front and back.
http://i819.photobucket.com/albums/zz116/tito_villa/Photo511.jpg
http://i819.photobucket.com/albums/zz116/tito_villa/Photo513.jpg
http://i819.photobucket.com/albums/zz116/tito_villa/Photo515.jpg
Actually looking back you can see the compartments, just about, in 2 of my previous pics1

[Patrick]

Where might one obtain a spare UK dustjacket?
Other than by buying a UK trade edition and taking its dustjacket.


EDIT: Thank you for posting the book pics, Tito.

[jhanic]

Will the size of the slipcase allow a dust jacket or is the fit too tight?

John

[Tito_Villa]

Well im going to use the one off my reading copy i think.

[tippy4]

Slap on a DJ and take a pic!

Let us know if it fits in the slipcase.

See what happens when you are nice and post pictures....we want more!


Assuming it does fit, anybody have any thoughts on where to get a cheap UK DJ here in the states?

[Tito_Villa]

Will the size of the slipcase allow a dust jacket or is the fit too tight?

John

Just tried it and it fits fine, still a nice snug fit and in my opinion really brings the book to life combined with the curved slipcase :rock:

[jhanic]

Good enough.

For those who are interested, here's the Hodder & Stoughton web-page advertising the UK limited:

http://www.hodder.co.uk/news_events/news.aspx?ArticleID=105

The link to buy the book goes to the Waterstone's site.

John

[Tito_Villa]

The only way i think of getting a cheap dust jacket to the states is buying the books as cheep as possible over here then just taking the jacket off to send to the states alone?

[namelessnpoor]

Anyone interested in sending over UK jackets to those of us stuck in the States !!

[Resident Chris]

And they don´t accept my CC...:pullhair:
I had never before this problem. Damned:orely:

[Tito_Villa]

Right last pic of the day i promise lol i put the UK dust jacket on the S/L and i think it looks pretty cool. I think i will have to go out and find a better dust jacket than the 1 shown as it unfortunately was a bit worn when delivered from play.co.uk.
Before ...
http://i819.photobucket.com/albums/zz116/tito_villa/Photo501.jpg
After ...
http://i819.photobucket.com/albums/zz116/tito_villa/Photo521.jpg

[carlosdetweiller]

I just got an email from my CC company. They blocked the charge from Waterstone's! Dopes assumed that it was fraud of some sort.

I set them straight...I just hope that Waterstone's tries to run the charge through again.


Interesting. Something similar happened to me. I had a phone message waiting for me when I got home from work from the fraud division of my CC company. It was the Waterstone's charge they were questioning. I think the charge went through OK but they just wanted to make sure I placed the charge.

[Clacke]

Hey Tito, quick question - the words 'Under The Dome' on the spine of the dustjacket in this photo appear to be white text. Is that correct, or are they actually silver foil?

http://i819.photobucket.com/albums/zz116/tito_villa/Photo521.jpg

[Tito_Villa]

No they are silver, just the effect of the rubbish light in my room i think, but it does look white in the photo doesn't it!

If its not raing in the morning i will take a pic with some natural light.

[Cloysterpete]

Does the UK S/L have the illustrations that the US S/L does?, I see it has the end papers and the cards but if it doesn't have the illustrations then at least the US edition scores a few points for those.

[Clacke]

No they are silver, just the effect of the rubbish light in my room i think, but it does look white in the photo doesn't it!

If its not raing in the morning i will take a pic with some natural light.

Thats cool - I thought we had a case for a UK dustjacket variant, but no.....:D

[gsvec]

Interestingly enough, I got an email from Waterstones that my book shipped . . . but the charge hasn't hit my credit card yet. Hmm . . . :orely:

[jhanic]

Interestingly enough, I got an email from Waterstones that my book shipped . . . but the charge hasn't hit my credit card yet. Hmm . . . :orely:

The same thing happened to me. It took a day before the charge showed up.

John

[Fsmdr]

No they are silver, just the effect of the rubbish light in my room i think, but it does look white in the photo doesn't it!

If its not raing in the morning i will take a pic with some natural light.

Thats cool - I thought we had a case for a UK dustjacket variant, but no.....:D

God forbid!. Yet another edition of UTD to own. :pullhair:

[jhanic]

:rofl:

John

[Brice]

I just got an email from my CC company. They blocked the charge from Waterstone's! Dopes assumed that it was fraud of some sort.

I set them straight...I just hope that Waterstone's tries to run the charge through again.


Interesting. Something similar happened to me. I had a phone message waiting for me when I got home from work from the fraud division of my CC company. It was the Waterstone's charge they were questioning. I think the charge went through OK but they just wanted to make sure I placed the charge.

Damn, you would think that by now their company would know that if it's a SK item purchased on your account that you absolutely did buy it. There should maybe be memos sent out to all the cc company's employees.

[Patrick]

I received an email from Waterstone's today saying the book is shipping. :dance:

No similar email confirmation from Hatchard's.

However HATCHARDS PICCADILLY GB is the only one of the two to have charged my credit card thus far.

Go figure.
Interestingly enough, I got an email from Waterstones that my book shipped . . . but the charge hasn't hit my credit card yet. Hmm . . . :orely:
Deja vu'! :P





I just got an email from my CC company. They blocked the charge from Waterstone's! Dopes assumed that it was fraud of some sort.

I set them straight...I just hope that Waterstone's tries to run the charge through again.


Interesting. Something similar happened to me. I had a phone message waiting for me when I got home from work from the fraud division of my CC company. It was the Waterstone's charge they were questioning. I think the charge went through OK but they just wanted to make sure I placed the charge.
As I posted earlier, Hatchard's charge went through on my credit card from the UK, no problem. Tonight I got one of those automated calls from my credit card company's fraud department to verify transactions. Waterstone's charge apparently sets off every card's fraud alarm here in the States!

Anyway, the good news is that I'm getting charged by both Hatchard's and Waterstone's so I guess both orders eventually went through. :)

Now I just need to figure out why the Waterstone's charge is a full $30 more than Hatchard's... :orely:

[tippy4]

Maybe you selected the AIR shipping option instead of SURFACE?

[Patrick]

Maybe you selected the AIR shipping option instead of SURFACE?
My email receipt from Waterstone's says: "This order will be shipped using: OVERSEAS COURIER DELIVERY"

Does that mean air? I don't recall it being the most expensive shipping option, but who really pays attention to such details in the heat of the hunt for a brand new limited edition signed by King? :lol: Anyway, it is still cheaper than the all-in cost of the S&S UTD S/L (ground shipping) by about nine bucks.


I have no idea how Hatchard's is shipping since that transaction was based on an email exchange and I've never received any kind of invoice or breakdown of the charges.

[Tito_Villa]

Does anyone else think its wierd that the Uk S/L hasn't sold out yet? Especially as in my opinion its a more complete S/L than the US version. i still haven't desided if i want the US version yet or not as its just a signed book with an expensive price tag!

[Sam]

Not worth it is my opinion, but I'm not a completist either. I already have a signed copy of UTD so I'm happy.

[turtlex]

Well... looks like it's not just me. I wasn't able to order from Waterstone's at all. TFirst from work - the website kept saying they had a problem with my credit card. I tried again from home, with a different card and got the same error message.

Then, I had my girlfriend try and she got the same message - unable to verify credit card information. Wha'the heck?

Did any of you have an issue like this?

[Tito_Villa]

My sencond copy from Waterstones should be on its way to me, as ive had an e-mail saying its been dispatched. But because i work in the middle of nowhere things usually take a little longer to get to me.

Scratch that, my copy from Waterstones has just arrived. The packaging compared to Hatchards is very poor, there is no bubble wrap and just some flimsy cardboard and i feel lucky that the book is still in mint condition.

[Keith]

Well... looks like it's not just me. I wasn't able to order from Waterstone's at all. TFirst from work - the website kept saying they had a problem with my credit card. I tried again from home, with a different card and got the same error message.

Then, I had my girlfriend try and she got the same message - unable to verify credit card information. Wha'the heck?

Did any of you have an issue like this?

Same problem; tried 3 different cards and kept getting the message about a problem verifying the card. Here's what worked for me: In the My Waterstone's Account page there's a Delivery information section where you can add a credit card. I added the card and after that I was able to go through the checkout process with no problems. Hope that helps.

[turtlex]

Well... looks like it's not just me. I wasn't able to order from Waterstone's at all. TFirst from work - the website kept saying they had a problem with my credit card. I tried again from home, with a different card and got the same error message.

Then, I had my girlfriend try and she got the same message - unable to verify credit card information. Wha'the heck?

Did any of you have an issue like this?

Same problem; tried 3 different cards and kept getting the message about a problem verifying the card. Here's what worked for me: In the My Waterstone's Account page there's a Delivery information section where you can add a credit card. I added the card and after that I was able to go through the checkout process with no problems. Hope that helps.

Going to attempt this now. Many, many thanks. And welcome to the site !!

ETA: Keith!! Woowhoo!! That appears to have worked. At least I have an order number so that's a great start. Again, many thanks.

[Keith]

Well... looks like it's not just me. I wasn't able to order from Waterstone's at all. TFirst from work - the website kept saying they had a problem with my credit card. I tried again from home, with a different card and got the same error message.

Then, I had my girlfriend try and she got the same message - unable to verify credit card information. Wha'the heck?

Did any of you have an issue like this?

Same problem; tried 3 different cards and kept getting the message about a problem verifying the card. Here's what worked for me: In the My Waterstone's Account page there's a Delivery information section where you can add a credit card. I added the card and after that I was able to go through the checkout process with no problems. Hope that helps.

Going to attempt this now. Many, many thanks. And welcome to the site !!

ETA: Keith!! Woowhoo!! That appears to have worked. At least I have an order number so that's a great start. Again, many thanks.

No problem. Glad it worked out.

[tippy4]

Well... looks like it's not just me. I wasn't able to order from Waterstone's at all. First from work - the website kept saying they had a problem with my credit card. I tried again from home, with a different card and got the same error message.

Then, I had my girlfriend try and she got the same message - unable to verify credit card information. Wha'the heck?

Did any of you have an issue like this?

I had the same problem while I was at work. Then I went home and it worked fine.


Does anyone else think its wierd that the Uk S/L hasn't sold out yet? Especially as in my opinion its a more complete S/L than the US version. i still haven't desided if i want the US version yet or not as its just a signed book with an expensive price tag!

I too think it is weird. But then again, it is not like there is a shortage of signed copies of this book out there.

[jhanic]

I just had my Waterstone's copy of the UK S/L Under the Dome delivered by a courier service. That's FAST delivery!

I got #231.

John

[Tito_Villa]

I got #255 from Waterstones to go with 310 from Hatchards, just need to get 2 good condition UK dust jackets to go with them no i think.

[Patrick]

Well... looks like it's not just me. I wasn't able to order from Waterstone's at all. TFirst from work - the website kept saying they had a problem with my credit card. I tried again from home, with a different card and got the same error message.

Then, I had my girlfriend try and she got the same message - unable to verify credit card information. Wha'the heck?

Did any of you have an issue like this?

Same problem; tried 3 different cards and kept getting the message about a problem verifying the card. Here's what worked for me: In the My Waterstone's Account page there's a Delivery information section where you can add a credit card. I added the card and after that I was able to go through the checkout process with no problems. Hope that helps.

Going to attempt this now. Many, many thanks. And welcome to the site !!

ETA: Keith!! Woowhoo!! That appears to have worked. At least I have an order number so that's a great start. Again, many thanks.

No problem. Glad it worked out.

Keith, thanks for helping out Pam, and welcome to TDT.com! Please make yourself comfortable and jump right in on any discussion on the site. Also, once you have a mere 5 posts, more member privileges open to you.

Again, welcome.
- Patrick


Pam, glad it worked out!

[turtlex]

You know what they say... first one King signature and now I'm hooked.... This will be my fourth !!!! :rock:

[Cloysterpete]

Mine from Waterstones shows no sign of going anyway, order just says in my account awaiting stock from suppliers. Of course it still says in-stock on the product page :angry:

[Randall Flagg]

Received today:

http://www.thedarktower.org/gallery/data/510/medium/P10101711.JPG

[carlosdetweiller]

Received today:

http://www.thedarktower.org/gallery/data/510/medium/P10101711.JPG

What is it? A replacement dj?

[turtlex]

Looks like a DJ and a belly band!

[Randall Flagg]

Received today:

http://www.thedarktower.org/gallery/data/510/medium/P10101711.JPG

A replacement dj?
Yes. And belly band. (it is the S/L dj.)
High res:

Link to high def pic (really large) (http://www.thedarktower.org/palaver/../gallery/data/510/P10101711.JPG)

[lophophoras]

Looks like a DJ and a belly band!

Pam,

Did you ever get your replacement band?

[turtlex]

Looks like a DJ and a belly band!

Pam,

Did you ever get your replacement band?

Yup. Just the other day actually. It came in a HUGE box, flat and I've put it on the book. Don't have my camera handy, but I'll post a pic when I do.

I was impressed with the shipping and packing - someone took the time to make sure it made it to me in pristine condition.

[ChristineB]

Nice RF!

That would be great to have framed.

Now I want one.

[lophophoras]

Looks like a DJ and a belly band!

Pam,

Did you ever get your replacement band?

Yup. Just the other day actually. It came in a HUGE box, flat and I've put it on the book. Don't have my camera handy, but I'll post a pic when I do.

I was impressed with the shipping and packing - someone took the time to make sure it made it to me in pristine condition.

That's cool!

I'm glad they took care of you!

[Tito_Villa]

Me too hehe

[Calla_Wolf]

I love the slipcase too, its such a simple but effective idea, maybe Tomas could consider this for his slipcases!?

My thought exactly. Tomas - could you simply emulate the design of the UK slipcase? That would make having both the US and UK limiteds together an impressive matching display.

[Bev Vincent]

My NECON pal Cortney Skinner is designing a foil-embossed, die-cut slipcase for Under the Dome for Overlook Connection. He's the artist who provided the illustrations for OCP's new edition of David Morrell's The Hundred-Year Christmas.

[Merlin1958]

My NECON pal Cortney Skinner is designing a foil-embossed, die-cut slipcase for Under the Dome for Overlook Connection. He's the artist who provided the illustrations for OCP's new edition of David Morrell's The Hundred-Year Christmas.

Bought one, but still waiting for it!! Tel Courtney to hurry!!! LOL

I love the Overlook stuff they turn out fine products, good deals and are a pleasure to deal with. Never a complaint!!

[Pasiuk57]

Got my UK signed limited today! Arrived in perfect shape!!

[jhanic]

:rock:

Which number did you get?

John

[Pasiuk57]

it did not say anything on the outside--suppose you have to open it?

[jhanic]

Yeah, it's only on the limitation page. I opened mine, but I have another copy coming. I'm debating with myself right now about either reselling it (unopened) or just keeping it unopened.

John

[Pasiuk57]

I think I will keep it unopened for today! I only have one...

[jhanic]

Completely understandable.

John

[Patrick]

My copy from Waterstone's arrived today!

AND IT HAS A REMARQUE FROM MICHAEL WHELAN!

[tippy4]

Huh?

Did you really get your copy from Waterstone's today?

Let me know if anybody got #274

[Patrick]

Yes, mine arrived today from Waterstone's. Must be the $30 difference that got it here so fast, as the one from Hatchard has not yet shown up.

I've been out all day, so I've opened the poor excuse for a box - the worst packing I've ever seen for a collectible.

I have not yet broken the shrinkwrap though.

I was kidding about Whelan, of course.

[tippy4]

Ah...I thought so.

Anyhow, congrats on your new book....maybe mine will show soon? I did not pay for fast shipping though. :(

Worried about what I am hearing about the poor packing job.

[Patrick]

Seriously, the packing was worse than Amazon.



I must say this: The UK S/L presentation, with its slipcase and real limitation page all at a lower price, puts the US S/L to shame.

[Patrick]

...
Let me know if anybody got #274
I carefully sliced the shrinkwrap like a long door so I could check out the book without removing the shrinkwrap from the slipcase. I saw the number and had to come back here quickly to double check.

Oh, so close!

My book is number 279.

[Sam]

Seriously, the packing was worse than Amazon.



I must say this: The UK S/L presentation, with its slipcase and real limitation page all at a lower price, puts the US S/L to shame.

I DO believe that to is a first. I don't know of another UK S/L that outshines it's US counterpart.

[Cloysterpete]

Yeah after years of having to make do with sub-par book-plates and facsimiles finally we have a UK S/L that has had a bit of effort put into it!. Of course it's still not up-to the standards of the smaller publishers but then again it is a fraction of the price so we can't complain.

Oh and finally my order is on it's way, my first S/L!. I bet it'll come this afternoon, sucks that I have to go out all day Christmas shopping.

[Tito_Villa]

Just a shame that it couldn't have its own dust jacket, but i agree that its alot better than past UK S/L's.

[jhanic]

I agree that this is a very nice presentation--just remember that this was done by Waterstone's, not the publisher. I found a mention on the Hodder & Stoughton site and it's simply a link to the Waterstone's page. I guess you could call Waterstone's a small publisher.

John

[Mr. Rabbit Trick]

Hodder & Stoughton are responsible for this edition. Waterstones are a book retailer only. They do not publish books.

[jhanic]

Would Hodder publish a book solely for a retailer? And put that retailer's name on the limitation page?

John

[Cloysterpete]

Would Hodder publish a book solely for a retailer? And put that retailer's name on the limitation page?

John

I hate how Waterstones manage to stick there noses into EVERYTHING to-do with Stephen King over here in the UK. But then I just don't like Waterstones at all so to have their name on an edition just because they sell it is irritating.

It's not just King though, whatever Waterstones wants from Hodder, Waterstones gets. For example a novel earlier this year (Sunnyside by Glen David Gold) was dues to be released exclusively through Waterstones (not good as it would be spectacularly expensive), all other retailers (inc Amazon etc) would be only allowed to sell a paperback version, and not even that for six months!. Well the backlash from independent booksellers and fans of the author caused H&S to back down in the end.

Thankfully it's just H&S on the spine, having a big W on the staring at me every time I looked on the shelf would bug the hell out of me.

[Randall Flagg]

Stephen King.com store to order Discordia, and Chester's Mill stuff benefiting The Haven Foundation
http://www.cafepress.com/stephenking/6969164

http://images7.cafepress.com/product/417942297v3_480x480_Front_Color-White.jpg

[carlosdetweiller]

I got my UK S/L UTD today that supposedly was sent by "surface mail" but must have been sent air mail instead. Crappy packaging but it seemed to have weathered the storm.

When the book reappeared recently on the Waterstone's website I ordered a second copy and requested the "courier delivery" for that one. That one came yesterday and had a significant bump to the slipcase (no damage to the book or cards). I have an inquiry in to customer support to see what can be done about it.

The high charge for courier delivery was wasted money, IMO, since my copies arrived within one day of each other.

[wizardsrainbow]

Seriously, the packing was worse than Amazon.



I must say this: The UK S/L presentation, with its slipcase and real limitation page all at a lower price, puts the US S/L to shame.

Mine arrived 2 days ago and yes, shameful packing job. My slipcase has a tear inside that must have been caused by someone slamming the book inside.

Of note...I got two packages recently, one was shipped in a brown paper grocery bag (loose) and another one with a handywrap covering! Sheesh

[SkippyD023]

Received my UK S/L from Waterstone's today and like everyone else said, the packing was terrible. Paying $52 for shipping should get you a little more than just wrapping the book in a layer of cardboard. One corner of the slipcase was dented and that dent carried thru to the book. Not too bad but really no excuse. If your selling/shipping limited edition books you would think they could take a little more care with them expecially when shipping overseas.

[jhanic]

Mine came in the same lousy packaging, but luckily it was in perfect shape.

John

[frik]

Mine arrived yesterday.
Two copies.
Lousy packaging indeed, but the books arrived in mint condition.
Classy book! :thumbsup:

sk

[Cloysterpete]

How on earth has everyone in the US got there's and i'm in the UK and haven't?. Bloody useless Waterstones.

[Randall Flagg]

I have not received mine, but it was through Hatchards....:orely:

[willie3]

I have not received mine, but it was through Hatchards....:orely:

As was mine.

Didn't really expect it to arrive this quickly, but with everyone else receiving their copy I was hopin'.

Karl

[Mr. Rabbit Trick]

Would Hodder publish a book solely for a retailer? And put that retailer's name on the limitation page?

John

The answer is Yes. They do it all the time.

Don't forget H&S/Waterstones Just After Sunset UK Ltd.

[Calla_Wolf]

Huh?

Did you really get your copy from Waterstone's today?

Let me know if anybody got #274

Why 274?

I checked my two...275 is the closest I have (other is 186)

[turtlex]

Got notice from Waterstones that mine has shipped!!

Hey Patrick !!! Photo of the remarque !!!!! PLEASE !!!

[Mr. Rabbit Trick]

I've only opened one. It was 271. I have another 3, but I'm not opening them. Sorry.

[Room 217 Caretaker]

Got notice from Waterstones that mine has shipped!!

Hey Patrick !!! Photo of the remarque !!!!! PLEASE !!!

Patrick was kidding about the remarque. His wife is upping his medication :cyclops:

Mulleins
Cumberland VA

[SkippyD023]

I just received the copy that I ordered from Hatchards and unlike the one from Waterstone's it arrived in perfect condition and packed verywell (inside a bag, then very thick bubblewrap, cardboard, and then more cardboard) Waterstone's needs to take a lesson from them for packing. On top of all that the shipping from Hatchards was a 1/3 of the price I paid at Waterstone's. I am glad I ordered the second copy from Hatchards, now I can return the one to Waterstone's since that is the only option they gave me.

[jhanic]

I just got my copy from Hatchards and mine was packed just like Skippy's, except the entire package came inside a very large plastic bag that had my address, customs form, etc. attached by plastic ties. Amazing packing job!

John

[willie3]

Well, my Postman drove by so quickly I'm lucky the ads I got today made it into the mailbox.

Happy you got yours today John, :thumbsup:

maybe Monday for me.:arg:

What limitation number did you receive?

Karl

[turtlex]

Got notice from Waterstones that mine has shipped!!

Hey Patrick !!! Photo of the remarque !!!!! PLEASE !!!

Patrick was kidding about the remarque. His wife is upping his medication :cyclops:

Mulleins
Cumberland VA

Oh. Nice. :lol:
Anyone have a bridge they wanna sell?!??! Looks like I'm buyin'.

[Patrick]

Got notice from Waterstones that mine has shipped!!

Hey Patrick !!! Photo of the remarque !!!!! PLEASE !!!

Patrick was kidding about the remarque. His wife is upping his medication :cyclops:

Mulleins
Cumberland VA

Oh. Nice. :lol:
Anyone have a bridge they wanna sell?!??! Looks like I'm buyin'.
:doh:

A couple posts later I said I was kidding. Michael Whelan had nothing to do with this book; my joke was a vague nod to the mythical LSOE remarques that no one seemed to have received. The artist on UTD was Matthew Diffee. :)

[jhanic]

What limitation number did you receive?

Karl

I haven't (and I'm not sure I ever will) opened this copy. I think I'm just going to leave it in the shrinkwrap. I got another copy from Waterstone's that's #231.

John

[willie3]

Understand John. :thumbsup:

Still haven't opened my US S/L UTD...
Though I probably will once I acquire a slipcase/traycase for it.

karl

[Patrick]

...
Still haven't opened my US S/L UTD...
Though I probably will once I acquire a slipcase/traycase for it.

karl
I wasn't going to either, but then I bought an archival book bag at the comic store for it (cost under a buck) until I get a slipcase.

[tippy4]

I've only opened one. It was 271. I have another 3, but I'm not opening them. Sorry.

Argh....you have to!

I am looking for copy# 274!!!!




Worried about what I am hearing about the poor packing job.

And I had good reason to be!

Book showed up today with ZERO packing material.

Two corners of the slipcase bumped!

I am sending Waterstone's a scathing email!

[Randall Flagg]

..
A couple posts later I said I was kidding. Michael Whelan had nothing to do with this book; my joke was a vague nod to the mythical LSOE remarques that no one seemed to have received.
That is still a sore spot for me, I don't wish to derail this thread but your observation is politely perfect.

[tippy4]

You know what the difference between Bigfoot and a MW LSOE remarque?

Bigfoot might actually exist!

Ok, enough of that....back to the Dome....

[Patrick]

:wtf:



Rick, I told you the packing by Waterstone's would be worse than even Amazon. Sorry yours got messed up though. That sucks.

(Jerome: Totally understandable.)



I've only opened one. It was 271. I have another 3, but I'm not opening them. Sorry.

Argh....you have to!

I am looking for copy# 274!!!!
...
Of course you realize what it means if by chance Mr. R.T.'s four books are all in numerical order and 271 is the first....

[tippy4]

That is why I said that he had to open them.

I am 100% sure he has #274.

Of course, I was 100% sure I was getting a Whelan remarque too...but that didn't quite work out the way I planned.

[Cloysterpete]

Yay mines #280, finally got it!. Except only one arrived when I ordered and got charged for two, Waterstones say I have to wait 17 days before I can request a replacement/refund, *sigh* I guess if it doesn't show up i'll be requesting a refund as there not going to have any left by that time.

[carlosdetweiller]

Yay mines #280, finally got it!. Except only one arrived when I ordered and got charged for two, Waterstones say I have to wait 17 days before I can request a replacement/refund, *sigh* I guess if it doesn't show up i'll be requesting a refund as there not going to have any left by that time.

At least you heard back from Waterstone's. They have not yet responded to my query about a replacement slipcase or a return. 72 hours and counting.

[lophophoras]

You know what the difference between Bigfoot and a MW LSOE remarque?

Bigfoot might actually exist!

Ok, enough of that....back to the Dome....

:wtf:

[Cloysterpete]

Yay mines #280, finally got it!. Except only one arrived when I ordered and got charged for two, Waterstones say I have to wait 17 days before I can request a replacement/refund, *sigh* I guess if it doesn't show up i'll be requesting a refund as there not going to have any left by that time.

At least you heard back from Waterstone's. They have not yet responded to my query about a replacement slipcase or a return. 72 hours and counting.

They were actually quick about replying, only took 3 hours. Did you get the automated reply thing first to acknowledge they got your message?.

As for the response itself that was pretty useless, just a generic template reply ignoring all the questions I asked.

[Rahfa]

That is why I said that he had to open them.

I am 100% sure he has #274.

Of course, I was 100% sure I was getting a Whelan remarque too...but that didn't quite work out the way I planned.

I'm sure they're in numerical order...268, 269....haha...

Actually, if Cloyster got #280 at approx. the same time, then 274 is out there somewhere.

Come on people - take them out of the shrinkwrap! It sticks and can actually hurt the slipcase over time...there's no upside to leaving it on.

At Grant, I saw the damage that old shrinkwrap can do...not good.

[SkippyD023]

Yay mines #280, finally got it!. Except only one arrived when I ordered and got charged for two, Waterstones say I have to wait 17 days before I can request a replacement/refund, *sigh* I guess if it doesn't show up i'll be requesting a refund as there not going to have any left by that time.

At least you heard back from Waterstone's. They have not yet responded to my query about a replacement slipcase or a return. 72 hours and counting.

They were actually quick about replying, only took 3 hours. Did you get the automated reply thing first to acknowledge they got your message?.

As for the response itself that was pretty useless, just a generic template reply ignoring all the questions I asked.


I had sent an e-mail to Waterstone's asking about a replacement due to damage in shipping and I received their standard reply..

Thank you for your email.

I have looked into your enquiry and can tell you that you can go into your local waterstones or send back to waterstones online.

Please accept our apologies for any disappointment and inconvenience caused.

They didn't answer any of my questions just gave their standard answer to everything. I responded back right away with the same questions so we will see if they actually read the e-mail this time. Of course my concern is if they have any extras and send a new one will it arrive in any better condition? If I just send my copy back for a refund what happens if there is more damage during the return, will I have to fight with them for a complete refund? There little disclaimer on the return instructions state they "are happy to accept returns ... provided ... they are in pristine condition" Of course it also says to return in the original packaging so there's bound to be more damage.

[Rahfa]

If you send it back with proof of delivery, and then dispute any problems with your CC company, it will be fine...take some pictures before you send it.

You're going to get your money back, but you probably won't get a replacement. Is is that badly damaged?

[turtlex]

Wow, on eBay UTD UK S/L (http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=190355689906&ssPageName=ADME:B:SS:US:1123#ht_500wt_1182) for a starting bid of $249.95, unopened.

( didn't i just buy one of these for about 180 bucks US ? )

[Randall Flagg]

There are a few of them out there. I saw one sell for $399.

[carlosdetweiller]

Yay mines #280, finally got it!. Except only one arrived when I ordered and got charged for two, Waterstones say I have to wait 17 days before I can request a replacement/refund, *sigh* I guess if it doesn't show up i'll be requesting a refund as there not going to have any left by that time.

At least you heard back from Waterstone's. They have not yet responded to my query about a replacement slipcase or a return. 72 hours and counting.

They were actually quick about replying, only took 3 hours. Did you get the automated reply thing first to acknowledge they got your message?.

As for the response itself that was pretty useless, just a generic template reply ignoring all the questions I asked.

I got the automated reply quickly, but after that....nothing. I've resent the message so we'll see. I think I will probably just return it. I've got one copy that is decent and don't see much upside on this one.

[Room 217 Caretaker]

My turn My turn

I received my copy from Waterstones today. I am appalled the book has been treated this way from Waterstones. Not just because it's a King signed limited but no book deserves to go through what my copy has. Three corners crushed in on the slipcase. One bad enough the crease goes through the box of cards into the book itself.

The book was loosely wrapped in a piece of cardboard with a flier and return sheet. No bubble package, foam, fluff, or fake COA sheets (it would take several of these but anything would have helped) to protect the book.

:cry: I will start my process for return as well.

Mulleins
Cumberland VA

[Mr. Rabbit Trick]

My Waterstones books were shipped in a flimsy cardboard package but the books were totally unmarked and free from damage.

The Hatchards ones were wrapped several times in bubblewrap and boxed. Kudos to them, even though its basically the same company as Waterstones.

Must be the US deliverymen causing the damage. :)

[tippy4]

So I got the standard email from Waterstone's......


Dear Richard,

Thank you for your email.

I am sorry to hear that you have received a damaged item in your order. Please can you return the book to us to the address below. If you have the original packaging you may like to reuse this.

Upon receipt of this item we will arrange a refund or replacement. If you could include a cover letter stating which option you would like us to action and the nature of the damage, we will be able to process the request more efficiently. Also clearly show the postage you have paid so we can credit this back to you.

Waterstone's Returns Department
Waterstones Book Hub
Unipart Logistics
Fifth Avenue
Centrum One Hundred
Burton Upon Trent


Here is my response.....

Dear Waterstone's representative,

I find this solution to be unaccepatble, and would like my complaint elevated to you superior.

I am greatly concerned that the orders I have not received will show up damaged due to your policy of putting zero packing material in the box to protect the merchadise.

I know that your store has received SEVERAL complaints about this specific title arriving damaged. Damage that could have been avoided by putting a few pennies worth of packing material in the box.

I would order an additional copy right now if you can assure me that it will be properly packaged, and that my damaged slipcase will be replaced.

Again, I would like my complaint/concerns elevated to your superior, and I would like someone to contact me today.

Sincerely,

Richard Smith

I urge you all to write a similar letter to Waterstone's if your book was damaged due to their thoughtless packing.
Their stupidity is unacceptable!
Do not accept their "boiler plate" response!
Demand to hear from the superiors!
Remember, the squeeky wheel gets the grease!
If enough of us complain, they have to get off of their asses and do something!

[Patrick]

Man, I'm sorry to hear about all the damaged UK S/L's. Mine was packed exactly as Ralph describes above from Waterstone's. It is total luck that the slipcase and book were not severely damaged. I hope they are able to make things right for you guys, but I'm sorry you've got to go through the hassle.

My wife just emailed me that a package from Hatchard's arrived this afternoon. I look forward to getting home tonight and finding a properly packed UK S/L.

[tippy4]

Ughhhh and to throw a little salt in the wound, I would not be surprised if my next package from Waterstone's showed up today, and it is pouring rain at my house.

[carlosdetweiller]

I finally got the standard reply from Waterstone's regarding returning the book for refund or replacement. I am supposed to tell them in a cover letter how much I paid for return shipping. I'm not sure how I will manage that since I usually have a box all closed up with tape prior to taking it for shipping. What a hassle. I wonder how long I will have to wait to see the charges refunded? Oh well, at least they are not arguing about it. I'll give them that.

[ur2ndbiggestfan]

I was lucky. My copy arrived today from Waterstones, and although I could feel the book shifting around in the thin packing cardboard with no protection, the book and case look undamaged. I have complained numerous times to Amazon for this same shoddy shipping practice, but they don't care either. Sometimes they do shrinkwrap the items and put a few popcorn protectors in for good luck though. When Amazon.com first started, the books I ordered were always well protected and undamaged. But the bigger they got, the worse their service became.

[tippy4]

Copy #2 arrived today, and of course is damaged.

Four of the eight corners are dinged (one major and three minor)

The major ding was enough to transfer to the lower spine of the book.

I AM PISSED.

http://img46.imageshack.us/img46/6480/picture235.jpg (http://img46.imageshack.us/i/picture235.jpg/)

http://img44.imageshack.us/img44/9131/picture243r.jpg (http://img44.imageshack.us/i/picture243r.jpg/)

http://img196.imageshack.us/img196/9302/picture238qk.jpg (http://img196.imageshack.us/i/picture238qk.jpg/)

http://img692.imageshack.us/img692/7225/picture239n.jpg (http://img692.imageshack.us/i/picture239n.jpg/)

http://img199.imageshack.us/img199/7702/picture242e.jpg (http://img199.imageshack.us/i/picture242e.jpg/)

[turtlex]

Ugh. This sucks, guys.

I haven't got my Waterstones delivery yet... but now I'm more than just a tad nervous about it.

I wonder how many signed copies they "held back" for REPLACEMENT in case of damage?

[Randall Flagg]

Ugh. This sucks, guys.

I haven't got my Waterstones delivery yet... but now I'm more than just a tad nervous about it.

I wonder how many signed copies they "held back" for REPLACEMENT in case of damage?
2:arg:

[namelessnpoor]

by pure luck i ordered through Hatchards and now i am very glad it turned out that way !!

[Solar]

I received both of mine in the mail today, shipped together. The box had been wrapped in cellophane by the postal service because, somewhere along the way, the entire right end of the flimsy cardboard box had ripped off. I could look directly in the box and see my books flopping around in there before I even unpacked it. By some miracle they are both mint. The shrinkwrap has rubbed off the corners, but the cases are unharmed.

Waterstone's packing is absolutely, inexcusably brutal.

[willie3]

Waterstone's packing is absolutely, inexcusably brutal.

I lost one of two copies of the UK S/L Graveyard Book by Gaiman for the same reason.

Of course, NO replacement available so they credited my card for the one.

They refuse to do better at packing, doesn't make sense to me.

Karl

[Randall Flagg]

They refuse to do better at packing, doesn't make sense to me.

Karl
CBA Cheaper to ship 500 copies @ (packaging + handling + shipping + cost of goods + gross margin % -returns =) profit margin.
The lower the P&H&S (by which many a retailer makes a great profit), and the higher the GM%, negates cost of a few returns.
BTW, we here are 'Collectors', not the accountants. Talking about a 'bump' to a corporate person is a waste of time, they don't speak the same language!

Cost-benefit analysis is a term that refers both to:


helping to appraise, or assess, the case for a project (http://en.wikipedia.org/wiki/Project) or proposal, which itself is a process known as project appraisal (http://en.wikipedia.org/wiki/Project_appraisal); and
an informal approach to making decisions of any kind.

Under both definitions the process involves, whether explicitly or implicitly, weighing the total expected costs against the total expected benefits of one or more actions in order to choose the best or most profitable option. The formal process is often referred to as either CBA (Cost-Benefit Analysis) or BCA (Benefit-Cost Analysis).
Benefits and costs are often expressed in money terms, and are adjusted for the time value of money, so that all flows of benefits and flows of project costs over time (which tend to occur at different points in time) are expressed on a common basis in terms of their “present value.” Closely related, but slightly different, formal techniques include cost-effectiveness (http://en.wikipedia.org/wiki/Cost-effectiveness) analysis, economic impact analysis (http://en.wikipedia.org/wiki/Economic_impact_analysis), fiscal impact analysis and Social Return on Investment (http://en.wikipedia.org/wiki/Social_Return_on_Investment) (SROI) analysis. The latter builds upon the logic of cost-benefit analysis, but differs in that it is explicitly designed to inform the practical decision-making of enterprise managers and investors focused on optimising their social and environmental impacts.

[willie3]

Jerome, you are correct.
But one missing factor in the equation is % of non-returning customers.
Not that it affects the final sum greatly, but in these economic times
it never fails to amaze me the lack of concern for a "happy" customer.
Being part of the "service" industry, I see the financial impact of dissatisfied customers every day.
Hell, all they would have had to do was pack better for the overseas customer. The amount of lost postage on returns has to be a significant amount.
But, I'm just bitchin'. Don't mean nothin'. ;)

Karl

[Sir_Boomme]

I received both of mine in the mail today, shipped together. The box had been wrapped in cellophane by the postal service because, somewhere along the way, the entire right end of the flimsy cardboard box had ripped off. I could look directly in the box and see my books flopping around in there before I even unpacked it. By some miracle they are both mint. The shrinkwrap has rubbed off the corners, but the cases are unharmed.

Waterstone's packing is absolutely, inexcusably brutal.

mine showed up with both ends blown out.... it pretty much fell out of the package when took it out of the mailbox.... luckily i caught it before it hit the ground.
one of the worst packing jobs i've ever seen... even if it were for local.... much less overseas delivery.
no padding and a flimsy cardboard "box" that wouldn't hold air.

mine was dinged on the bottom too... not as bad as tippy's but still flawed.

[gsvec]

Yeah, mine's a little beat up, too. Minor dings to 2 corners, but in really good shape considering the flimsy box and no padding. :doh:

Also one of the worst SK sigs I think I've ever seen! :wtf: Well, one of the worst REAL ones anyway!

Oh, and if you lean toward dyslexia, tippy, I have #247!!

[Patrick]

I'll order from Hatchard's from now on if given a choice between the two shops.

http://i79.photobucket.com/albums/j158/JHPatrick/Books/King-UTD-UKSLpkg1.jpg

http://i79.photobucket.com/albums/j158/JHPatrick/Books/King-UTD-UKSLpkg2.jpg

[Sir_Boomme]

your waterstones looks packed ten times better than mine came...
and i'll be ordering from hatchards from now on too.

are we writing the wrong people? perhaps we should be writing H& S - the publisher -to let them know how badly their editions are being shipped out - maybe they could find a new retailer - or at least put pressure on them to package a bit better.

on the same page... i preordered two UK 1st edition copies through the UK amazon several months ago... and still haven't received them. i wrote amazon and they agreed that they have probably been lost and are sending another shipment.
hope they are 1st editions/1st printings still.

[turtlex]

Dare I ask... has Waterstones made any offer of reimbursement for RETURN shipping costs?!?

[Tito_Villa]

yeah its not good, i spose im lucky that living in the UK and paying for it to be shipped by courier so it didn't have far to go and was well looked after. with all these problems with books being damaged, does this make the S/L even rarer?

[texgunslinger]

Mine came yesterday evening. The top of the box was torn OPEN. Amazingly, the book was undamaged. I've never seen such shitty packing. Even Amazon does better than that most times.

Anyway, it's a good looking book and a nice slipcase too. I got #450.

[Mr. Rabbit Trick]

does this make the S/L even rarer?

No. It's still one of 500. It says so on the limitation page. ><

[Randall Flagg]

:thumbsup: John (jhanic) prepared this spreadsheet:

http://www.thedarktower.org/gallery/data/510/UTD_spreadsheet_shot.JPG

[Mr. Rabbit Trick]

I like the Overlook's cut-out slipcase for the trade edition.

http://overlookconnection.com/product_info.php?products_id=8307

[Randall Flagg]

That is a good interpretation.

[turtlex]

I liked it too... I love the two colors ... my only question ( and I'll probably send a note to Overlook about it ) - where do the cards sit? Is there space for them?

[carlosdetweiller]

Dare I ask... has Waterstones made any offer of reimbursement for RETURN shipping costs?!?


Yes. As I posted earlier they ask for cover letter stating the cost for return shipping. But for me that poses a problem since I usually tape the box shut at home before I leave for the post office. At that point I don't know the exact shipping cost. I guess I'll leave the box unsealed, get the cost at the post office, write it on the cover letter, seal the box and then mail it.

I have an unpleasant thought that involves spending two trips through the post office line at the busiest time of the year. Oh well, just one of the downsides of being a fussy collector.

[tippy4]

I think Waterstone's might be sold out.

I placed an order last night, and they cancelled it this morning.

No explanation.

Title still shows as in stock on their webpage.

Maybe they cancelled it because I was complaining to them?

[lophophoras]

I liked it too... I love the two colors ... my only question ( and I'll probably send a note to Overlook about it ) - where do the cards sit? Is there space for them?

The description does mention the slipcase is for the hardcover and collectors editions, so I imagine there should be a place for the cards.

Probably sitting on top of the book edges in the same fashion that they were shipped in.

It is a neat slipcase. I may order a couple for my trade copies.

[Randall Flagg]

I have an unpleasant thought that involves spending two trips through the post office line at the busiest time of the year.

I am so lucky that a local supermarket (1.5 miles away) has a full service Post Office, open 7 days a week, 7am-9pm. I have never had more than one person ahead of me in line.:dance: The actual USPS office in our town ALWAYS has 10+ people in line.

[lophophoras]

LOL..yeah you are lucky.

Ours usually has ten to twenty folks in line at a time.

:wtf:

[turtlex]

Dare I ask... has Waterstones made any offer of reimbursement for RETURN shipping costs?!?


Yes. As I posted earlier they ask for cover letter stating the cost for return shipping. But for me that poses a problem since I usually tape the box shut at home before I leave for the post office. At that point I don't know the exact shipping cost. I guess I'll leave the box unsealed, get the cost at the post office, write it on the cover letter, seal the box and then mail it.

I have an unpleasant thought that involves spending two trips through the post office line at the busiest time of the year. Oh well, just one of the downsides of being a fussy collector.

Oops. Sorry. I missed that. Thanks for the recap. I'm with you - if I have to return mine, I'd pack it up at home, etc.





I have an unpleasant thought that involves spending two trips through the post office line at the busiest time of the year.

I am so lucky that a local supermarket (1.5 miles away) has a full service Post Office, open 7 days a week, 7am-9pm. I have never had more than one person ahead of me in line.:dance: The actual USPS office in our town ALWAYS has 10+ people in line.

I live in a small town. My local PO is basically some little house with three guys and a beat-up Jeep. And there's always a line !!

[ChristineB]

I like the Overlook's cut-out slipcase for the trade edition.

http://overlookconnection.com/product_info.php?products_id=8307

I guess I get to be the loan man (erm woman) out on this one.

That case just seems a bit over the top for this book. With such great Normal Rockwellesk artwork on the DJ this slipcase just seems a bit comical for the book.

I will wait for The Collector's version I think.

[namelessnpoor]

I like the Overlook's cut-out slipcase for the trade edition.

http://overlookconnection.com/product_info.php?products_id=8307

I guess I get to be the loan man (erm woman) out on this one.

That case just seems a bit over the top for this book. With such great Normal Rockwellesk artwork on the DJ this slipcase just seems a bit comical for the book.

I will wait for The Collector's version I think.



I agree with you, first thing i thought was how loud the colors were. I prefer just a normal, standard slipcase. That one is a bit over the top !

[turtlex]

I like the Overlook's cut-out slipcase for the trade edition.

http://overlookconnection.com/product_info.php?products_id=8307


I liked it too... I love the two colors ... my only question ( and I'll probably send a note to Overlook about it ) - where do the cards sit? Is there space for them?

I got this back from Dave at Overlook :

Hey Pam... I can't believe forgot to mention that there IS space for the cards! The cards will sit snuggled within the front of the book pages (opposite the book spine) as you push the book in. This will protect the box of cards and book completely,

Thank you , Dave

Dave Hinchberger
Overlook Connection Bookstore and Press

[jhanic]

That doesn't sound like a very good arrangement to me. I think there'd be too much chance of damaging either the book pages or the box of cards when inserting the book.

John

[lophophoras]

That doesn't sound like a very good arrangement to me. I think there'd be too much chance of damaging either the book pages or the box of cards when inserting the book.

John

Yeah. That's what I was just thinking.

[turtlex]

John - Yeah, I was trying to picture it myself, and I can see things getting kind of jammed up... some of the end of the pages getting damaged or something. I'm glad I asked!

[Patrick]

...
I guess I get to be the lone man (erm woman) out on this one.

That case just seems a bit over the top for this book. With such great Normal Rockwell-esque artwork on the DJ this slipcase just seems a bit comical for the book.

I will wait for The Collector's version I think.
I agree with you, first thing i thought was how loud the colors were. I prefer just a normal, standard slipcase. That one is a bit over the top!
I really like the die-cut window, but not much else. I especially worry about the concept of cramming the case of cards in on the open side of the book and shoving the whole thing into the slipcase. I'll sit out Overlook's, and see what Tomas comes up with.

[Fsmdr]

I'm waiting on the Collector's slipcase as well.

[SkippyD023]

So I got the standard email from Waterstone's......


Dear Richard,

Thank you for your email.

I am sorry to hear that you have received a damaged item in your order. Please can you return the book to us to the address below. If you have the original packaging you may like to reuse this.

Upon receipt of this item we will arrange a refund or replacement. If you could include a cover letter stating which option you would like us to action and the nature of the damage, we will be able to process the request more efficiently. Also clearly show the postage you have paid so we can credit this back to you.

Waterstone's Returns Department
Waterstones Book Hub
Unipart Logistics
Fifth Avenue
Centrum One Hundred
Burton Upon Trent


Here is my response.....

Dear Waterstone's representative,

I find this solution to be unaccepatble, and would like my complaint elevated to you superior.

I am greatly concerned that the orders I have not received will show up damaged due to your policy of putting zero packing material in the box to protect the merchadise.

I know that your store has received SEVERAL complaints about this specific title arriving damaged. Damage that could have been avoided by putting a few pennies worth of packing material in the box.

I would order an additional copy right now if you can assure me that it will be properly packaged, and that my damaged slipcase will be replaced.

Again, I would like my complaint/concerns elevated to your superior, and I would like someone to contact me today.

Sincerely,

Richard Smith

I urge you all to write a similar letter to Waterstone's if your book was damaged due to their thoughtless packing.
Their stupidity is unacceptable!
Do not accept their "boiler plate" response!
Demand to hear from the superiors!
Remember, the squeeky wheel gets the grease!
If enough of us complain, they have to get off of their asses and do something!


I sent a very similar response and they just responded back with the exact same e-mail they did the first time. I don't think anyone is reading these, just looking for key words and then sending back an auto-repsonse. I will try one more time.....

[Randall Flagg]

Call them
If you are calling from overseas please call: +4420 8495 4549.

[carlosdetweiller]

Dare I ask... has Waterstones made any offer of reimbursement for RETURN shipping costs?!?


Yes. As I posted earlier they ask for cover letter stating the cost for return shipping. But for me that poses a problem since I usually tape the box shut at home before I leave for the post office. At that point I don't know the exact shipping cost. I guess I'll leave the box unsealed, get the cost at the post office, write it on the cover letter, seal the box and then mail it.

I have an unpleasant thought that involves spending two trips through the post office line at the busiest time of the year. Oh well, just one of the downsides of being a fussy collector.

My wife, bless her heart, offered to return the book for me. I told her to be prepared for the worst.....carrying an unsealed package, getting a quote, filling in the cover letter, sealing the box, fighting the crowds, etc. She said OK.

First stop was a local Pack n' Mail. A quote for UPS shipping (Waterstone's recommended recorded delivery) was a whopping $115! This was the cheapest they could offer. She called me and I told her I couldn't in good conscience spend that much expecting Waterstone's to reimburse me. She then went to FedEx. The quote there was about the same (in the $110 to $120 range). She then, as last resort, went to the post office and got some rate with a tracking number for about $46.

I can't believe these rates. They seem so high. Is it that much higher to ship TO the UK than it is to ship FROM the UK to the US? I was about to tell her to forget it and I would just keep the book.

I would be interested to hear of any others' experiences if they decide to return their bumped books to Waterstone's.

[ChristineB]

Dare I ask... has Waterstones made any offer of reimbursement for RETURN shipping costs?!?


Yes. As I posted earlier they ask for cover letter stating the cost for return shipping. But for me that poses a problem since I usually tape the box shut at home before I leave for the post office. At that point I don't know the exact shipping cost. I guess I'll leave the box unsealed, get the cost at the post office, write it on the cover letter, seal the box and then mail it.

I have an unpleasant thought that involves spending two trips through the post office line at the busiest time of the year. Oh well, just one of the downsides of being a fussy collector.

My wife, bless her heart, offered to return the book for me. I told her to be prepared for the worst.....carrying an unsealed package, getting a quote, filling in the cover letter, sealing the box, fighting the crowds, etc. She said OK.

First stop was a local Pack n' Mail. A quote for UPS shipping (Waterstone's recommended recorded delivery) was a whopping $115! This was the cheapest they could offer. She called me and I told her I couldn't in good conscience spend that much expecting Waterstone's to reimburse me. She then went to FedEx. The quote there was about the same (in the $110 to $120 range). She then, as last resort, went to the post office and got some rate with a tracking number for about $46.

I can't believe these rates. They seem so high. Is it that much higher to ship TO the UK than it is to ship FROM the UK to the US? I was about to tell her to forget it and I would just keep the book.

I would be interested to hear of any others' experiences if they decide to return their bumped books to Waterstone's.

Just a couple weeks ago I was trying to ship a copy of UTD to a member here. The lowest I could get it down to with the book and packaging was around $45. Even when I just put the DJ in (which is what he really wanted anyway) the box weighed less then a pound and it still cost $11 to send it. I have no idea how anyone can send anything that weighs much to the UK for less then that. They said if I could get it to under 4lbs it would be $27, well the book almost weights that much.

So Yeh, that sounds about right.

[carlosdetweiller]

So Yeh, that sounds about right.

Waterstone's shipped my other copy of S/L UTD for 7.98 pounds (about $12 or $13?) and it got here in about 6 days.

The books I have ordered from amazon.uk cost about the same for shipping.

I order books from UK sellers on ABE all the time and it usually costs no more than $20 to $25 for Air Mail shipping (depending on weight, of course).

I just am wondering why it costs us nearly $50 to go the other way? Or over a hundred bucks for UPS and FedEx?

[ELazansky]

I ordered my copy on 12/1 - it arrived today - same lousy packaging but the book is in perfect condition. Copy #196 - my first signed SK book. Very happy.

[turtlex]

I ordered my copy on 12/1 - it arrived today - same lousy packaging but the book is in perfect condition. Copy #196 - my first signed SK book. Very happy.

Congratulations on your first Sai King sig!!! Always a good day! And welcome to the site.

[namelessnpoor]

Just received my copies of the UK S/L form Hatchards, packed extremely well !! I was thinking if they took half of my packing material from Hatchards and gave it to Waterstones then thier copies may have survived also !!!
Sorry, 2 copies but no number 274 !!

[frik]

I like the Overlook's cut-out slipcase for the trade edition.

http://overlookconnection.com/product_info.php?products_id=8307

I guess I get to be the loan man (erm woman) out on this one.

That case just seems a bit over the top for this book. With such great Normal Rockwellesk artwork on the DJ this slipcase just seems a bit comical for the book.

I will wait for The Collector's version I think.

I will too!

sk

[Patrick]

Bob, I have sent various packages of differing sizes and weights to a variety of European countries over the past few years. USPS is always significantly cheaper than FedEx or UPS.

The big booksellers are probably getting either some negotiated shipping rate based on volume or they're simply eating some the shipping costs. I don't know.



I ordered my copy on 12/1 - it arrived today - same lousy packaging but the book is in perfect condition. Copy #196 - my first signed SK book. Very happy.

Congratulations on your first Sai King sig!!! Always a good day! And welcome to the site.
Congratulations, ELazansky, on your good luck with the Waterstone's package. And welcome to TDT.com!


Rusty, I'm still amazed at the difference in packing jobs considering the one bookseller owns the other. Congrats.

[Randall Flagg]

First stop was a local Pack n' Mail. A quote for UPS shipping (Waterstone's recommended recorded delivery) was a whopping $115! This was the cheapest they could offer. She called me and I told her I couldn't in good conscience spend that much expecting Waterstone's to reimburse me. She then went to FedEx. The quote there was about the same (in the $110 to $120 range). She then, as last resort, went to the post office and got some rate with a tracking number for about $46.

I can't believe these rates. They seem so high. Is it that much higher to ship TO the UK than it is to ship FROM the UK to the US? I was about to tell her to forget it and I would just keep the book.

I would be interested to hear of any others' experiences if they decide to return their bumped books to Waterstone's.

I shipped a S/L UTD S&S version, in a well padded box (5.82 Lbs.)to the UK just this last Saturday. $46.50!

[Pasiuk57]

Bob
Yes it is a TON to ship to foreign countries-Europe, Canada(!!), etc. The USA stopped shipping item by book rate/surface mail about a year or so ago. That book would/could have been about $20 to ship to the UK but NOW all the USPS doe is by AIR. NO more surface, thus raising havok with book collectors who ship to other countries. It is a hose job, They can now charge WAY more to ship even the lightes stuff overseas. When I ship to Canada, I also have to pay more than to ship stuff to the USA. It is absolutely crazy. We buy Christmas presents every year for friends in Germany and it costs a TON to ship stuff to them because it has to go by air. Really sucks. I get a lot of stuff from Germany and the postage is really small compared to ours. It is a really bad thing the post office went to in my opinion. I complained for weeks after the decision but obviously my voice did not matter. I send a lot of heavy books to Germany and my buddy there gets hosed due to the high postage rates. Stupid system......

[turtlex]

I like the Overlook's cut-out slipcase for the trade edition.

http://overlookconnection.com/product_info.php?products_id=8307


I liked it too... I love the two colors ... my only question ( and I'll probably send a note to Overlook about it ) - where do the cards sit? Is there space for them?

I got this back from Dave at Overlook :

Hey Pam... I can't believe forgot to mention that there IS space for the cards! The cards will sit snuggled within the front of the book pages (opposite the book spine) as you push the book in. This will protect the box of cards and book completely,

Thank you , Dave

Dave Hinchberger
Overlook Connection Bookstore and Press

FYI Folks - I got an email from Dave at Overlook and he's offering 10% off the UTD case to TDT's members. Here's the info if you're interested :

10% Off the Under the Dome Slipcase for December. Use Coupon Code : DTOverUnder

[Sam]

Regarding shippng to ANY place other than the US... it's a damn racket y'all. I have a book that I have sent to all corners of the world. It weighs less than one pound for the book, but for me to ship it ANYWHERE besides the US I have to send it priority mail. In the US this means about $5, but to ship priority outside the US for small packages means about $13. I don't have to ship in the US via International Priority, but have been told the USPS will not ship packages of any sort outside US borders any manner less expensive. This is for a book that weighs about 5.5 ounces, and they require International Priority shipping. Even for CANADA!!!

[carlosdetweiller]

I am not a big seller of books and do not do a lot of shipping, overseas or otherwise. It's been at least three years since I sent something overseas. What Mike said makes some sense of this madness. Thanks for all the input.

[ur2ndbiggestfan]

I am going to order my traycases from The Collector site. Overlook still owes me $75 from a LONG time ago for a defective Richard Matheson book I sent back FROM THEIR INSTRUCTIONS! A lot of letters, calls and e-mails later over, what, 15 years??? resulted in absolutely nothing but empty promises from them that I would get my money back. So, I gave up on them a long time ago.

[Gris]

Not sure if it belongs here or another thread, but I just had to say that this is by far one of the worse readers I've ever heard professionally reading a book.

There are 6 basic character Voices...

Both Rennie's sounds like Percy from the Green Mile
Burpee sounds like Delacroix from the Green mile.
All other men are the reader's normal voice.
All woman sound like 10yo children
All children under 18 sound like 8yo children with a cold.
All children under 10 sound like 3yo children with a cold.

It's kind of annoying.

[Patrick]

...
All children under 10 sound like 3yo children with a cold.
...
I have an 8-year old and a 6-year old, so I noticed, and was bothered by, the same thing.

[tippy4]

From the Stephen King Newsletter

Congratulations to all of those who have made it through the challenges that were given to them for the Under the Dome/Scarecrow Joe Alternate Reality Game. We hope you had fun! As a reward to those stalwart individuals who were able to solve the puzzles even without knowing there would be anything other than the personal satisfaction for making it to the end, we have an extra surprise.

The first person to reach the end and our Grand Prize winner is Stephen W. of Massachusetts. Stephen will be receiving a Signed Collector’s Edition of Under the Dome

The runners-up who will be receiving a Collector’s Edition of Under the Dome are:

Eric M. of Tennessee
Donald F. of Michigan
Craig T. of Pennsylvania
Marcy S. of Pennsylvania
Jerome S. of California
Michael S. of Nevada
Andrew T. of Minnesota
Bryan R. of Georgia

I know a Jerome S. in California......

Randall Flagg....is that you?????

[Gris]

From the Stephen King Newsletter

Congratulations to all of those who have made it through the challenges that were given to them for the Under the Dome/Scarecrow Joe Alternate Reality Game. We hope you had fun! As a reward to those stalwart individuals who were able to solve the puzzles even without knowing there would be anything other than the personal satisfaction for making it to the end, we have an extra surprise.

The first person to reach the end and our Grand Prize winner is Stephen W. of Massachusetts. Stephen will be receiving a Signed Collector’s Edition of Under the Dome

The runners-up who will be receiving a Collector’s Edition of Under the Dome are:

Eric M. of Tennessee
Donald F. of Michigan
Craig T. of Pennsylvania
Marcy S. of Pennsylvania
Jerome S. of California
Michael S. of Nevada
Andrew T. of Minnesota
Bryan R. of Georgia

I know a Jerome S. in California......

Randall Flagg....is that you?????


That's RF. The Craig T from PA is me!

Congrats Jerome!

[Patrick]

Judging by his posts here at TDT.com regarding that Scarecrow Joe code thing, I'd bet that that is our very own Jerome. Congratulations on your new Collector's Edition, RF!

EDIT: Congrats to Craig as well!

[jhanic]

Congratulations to all the winners!

John

[lophophoras]

Congrats guys! That is really cool.

[Ari_Racing]

Congratulations!!! Well deserved!

[herbertwest]

congratulations!

(i wasnt aware of that contest lol. what was it?)

[turtlex]

Congrats Jerome and Craig !!!

Wonderful !

[namelessnpoor]

Congrats guys !!!

So I have a question.. I noticed on one of my copies from hatchards that the bottom right hand corner of the spine has snag in it, looks like something hooked it and tore the purple a little, so you can see some gray board underneath. Nothing horrible and it is small maybe 1/8 inch. I emailed Hatchards and they responded right back saying they would replace it or refund me 20% of the purchase price. What do you think is the better option?? Not sure what to do, go through the trouble of returning or take the discount.