Hey I just went looking through my orders and saw I ordered this:
3 Random Books For One Insanely Low Price!
Did they already ship? I don't think I ever received one.
Does your shipping system integrate with the website? If so you should add a shipping date or even just a status to the My orders page. I don't remember ordering half the things I do (scotch and CD apparently go well together) but now I don't remember what i have received and what I havent.