Site Outages

[Matt]

Sorry for the down times everyone.

Everytime we have a snag, they have to reboot the server which kicks everyone off.

I am dealing with support about it because the amount of times this has happened over the last two weeks is unacceptable. I understand we are taking an amazing amount of hits since we started the fund raiser.

I told them that is the entire reason we moved to a dedicated server and we needed a fix.

I appreciate everyone's patience and just know that when this site is having a glitch, I'm doing nothing but trying to get it fixed.

[Brice]

This I know. Matt has been known to leave work before because a site he owned was down.

This is the first time since this morning I could get on here. *clings to the .com*

[The Lady of Shadows]

we really appreciate it matt. you've gotten us all so addicted that we sit in front of the computer and just hit refresh refresh REFRESH and tilt our heads curiously, not understanding the problem. we KNOW it's out there - we just can't get to it. the ultimate torture.

p.s. whenever it's down razzle and i take bets on whether you're going after anyone with sharp objects or hiring brice to do it for you.

[Merlin1958]

You know Matt, I hesitated to mention it cause I thought it might be misconstrued but, the site does run rather sluggishly. I am in no way complaining but just letting you know that's all. I still get on here just slowly. You're paying for this no doubt and should get the level of service you (and we?) pay for. Good luck!!!!

[Matt]

There are a few people who report constant sluggishness with the site. Sometimes it's just for a few minutes because the board is running some kind of task.

At any rate, Aaron and I are doing our best to negotiate the right amount of space without paying too much all while having no idea what we are talking about.

[razz]

seriously, just say the word matt. you'll have no more troubles. I'm already sharpening my knives. i mean um....my pencils, so that i can write up a contract with the server people.

[Daghain]

Seriously, if you need donations to keep the site going, just ask.

[MonteGss]

I gave a donation or two at .net. I felt it was wasted money.

Here, however, I would not feel that way. Maybe it's just Matt and his actual presence on the boards...not some invisible name asking for money...
This is a pretty good place to be.

[Daghain]

Amen, brother!

[The Lady of Shadows]

Seriously, if you need donations to keep the site going, just ask.

donations. definitely. you name it matt and you've got it. we've got your back on the site and it's not going anywhere.





unless of course you have to send razz and brice in to "negotiate". then you may need to find a new server service.

[Jon]

I gave a donation or two at .net. I felt it was wasted money.

Here, however, I would not feel that way. Maybe it's just Matt and his actual presence on the boards...not some invisible name asking for money...
This is a pretty good place to be.

Aye yup... some moderators wondered where the admin were there as well.

Yes Matt it has been sluggish for me for a month or so. I just didn't want to complain.

If I know where and how,I'll dontate what I can.

[turtlex]

Matt... Or how about a amazon link here that would put proceeds to TDT? You could sign up with amazon associates, and then when we buy stuff at amazon, so long as we click through, I think you'd get some money. It might help. Just a suggestion. It's not like we don't all buy from amazon anyways!

[razz]

did anyone else just have problems loading pages?

[Randall Flagg]

I used to often have problems loading the pages quickly. I started using Mozilla Firefox as my browser and significantly reduced page loading time.

[alinda]

After the site went my server did ( or something) I have no internet at home when I left since yesterday too

[Matt]

I think that is part of it and also the moment a person is actually trying to refresh, some of us go hours at a stretch without doing it and may hit at a weird moment. Then you have those hours where you do it every 2 seconds.

As for the comments on donations, we really appreciate that. Some kind of "Friends of TheDarkTower.com" premium membership might be worked out. We would just have to figure out some kind of perks.

[The Lady of Shadows]

oh captain, my captain?

we'll help you out with those perks. just click HERE

[Matt]

I gave a donation or two at .net. I felt it was wasted money.

Here, however, I would not feel that way. Maybe it's just Matt and his actual presence on the boards...not some invisible name asking for money...
This is a pretty good place to be.

I forgot to mention how much I appreciate this. The idea of "being here" was one of the things I wanted the most for this site.

I'm going to discuss this with the other Directors you guys, maybe after the fund raiser we can start a poll to see what people would like.

[turtlex]

Um, did we just have another outage?

I couldn't post and then got knocked off completely.

Total suckage.

[Daghain]

I thought it was my company's web portal. I'm getting a page saying I don't have authorization to access the site with my company's logo on it.

[razz]

Luckily it wasn't as epic of an outage.
still sucks though

[Matt]

I called and made them reboot it.

We're working on the problem everyone, sorry for the inconvenience.

[turtlex]

Matt - do you need us to come there and kick some ass for you?

[Merlin1958]

I think that is part of it and also the moment a person is actually trying to refresh, some of us go hours at a stretch without doing it and may hit at a weird moment. Then you have those hours where you do it every 2 seconds.

As for the comments on donations, we really appreciate that. Some kind of "Friends of TheDarkTower.com" premium membership might be worked out. We would just have to figure out some kind of perks.

They did something fairly simple over a .net. You donated 10 or 2o bucks and got a "19" sig in your handle (Where your member level and avatar appear) to show you were a supporter. Something similar might work here as well.

[Matt]

That's very true, I just had to keep anything that might go to Haven if I hadn't asked for it.

We are seriously kicking around some ideas for people to help in the "off" fundraiser season if they want.