Cemetery Dance discussion thread

**Calla_Wolf** · 10-25-2008 03:34 PM

Hi Guys

I have some books pre-ordered from CD but I need to cancel my order and get my cash back ASAP. I know this has been discussed in several threads but what's the best way of getting my cash back QUICKLY??

I've mailed info@cemetarydance.com TWICE so far and not even got a reply. Do I have a better course of action?

Best

Ceri

**gsvec** · 10-25-2008 03:55 PM

Ceri, try emailing Mindy directly at mindyj@cemeterydance.com - worth a shot!

**carlosdetweiller** · 10-25-2008 06:38 PM

I agree with gsvec that the best course of action is to e-mail Mindy directly. Good luck. I predict that whatever happens won't happen quickly, but I hope I am wrong.

**Calla_Wolf** · 10-26-2008 01:30 AM

Thanks guys

Bob - I really do hope you're wrong too

**Calla_Wolf** · 10-26-2008 01:35 AM

Just mailed her - fingers crossed

Anyone want a copy of Sec of Dreams 1 for £150 (that's the original price)? PM me

And if anyone wants a reasonably priced Gunslinger 1st Ed, check out my auctions (Calla_Wolf) on Ebay

**wizardsrainbow** · 10-26-2008 03:13 AM

Good luck Ceri. Hope it works out.

**Randall Flagg** · 10-26-2008 12:49 PM

Calla, I hope the advice given results in a quick resolution for you. After ~5 days this thread will be merged into the Q&A thread.
Good luck mate.

**Calla_Wolf** · 10-27-2008 11:11 AM

Yup, fair 'nuff

For info - so far, no response.

**gsvec** · 10-27-2008 11:29 AM

There's also this one, Calla - have you tried it yet?

Questions about a past or pending order: order@cemeterydance.com

**Randall Flagg** · 10-27-2008 01:46 PM

Try calling. Too late today, but first thing tomorrow.

Phone: 410-588-5901 (10am to 6pm E.S.T., Monday-Friday; please leave a message if you don't reach us)

**carlosdetweiller** · 10-27-2008 01:50 PM

Originally Posted by Randall Flagg

Try calling. Too late today, but first thing tomorrow.

Phone: 410-588-5901 (10am to 6pm E.S.T., Monday-Friday; please leave a message if you don't reach us)

I suspect that they are getting Ceri's e-mails and messages just fine. They have just chosen not to respond. Monetary refunds are not their long suit.

**gsvec** · 10-27-2008 01:57 PM

The call would probably cost him some $, tho, that I'm sure he couldn't get back.

**Calla_Wolf** · 10-27-2008 02:00 PM

Originally Posted by gsvec

The call would probably cost him some $, tho, that I'm sure he couldn't get back.

I'm sorry to say you're right. I can't stretch to a transatlantic phone call....and work blocks all international calls. I guess I'll have to wait...unless someone feels evil enough to phone on my behalf

**Randall Flagg** · 10-27-2008 02:03 PM

I called and left a Vm. I indicated I was a manager at The Darktower.com and that we have a Collector's thread where many people discuss Stephen King limited editions (most of whom have a standing order at CD), and that a member had posted a thread seeking help in immediately contacting Cemetery Dance. I also acknowledged that this being the first day of the work week it is understandable the member was not contacted, but that the hope was he would be responded to very soon.

We shall see.

**gsvec** · 10-27-2008 02:04 PM

Nice, RF!

**Calla_Wolf** · 10-27-2008 02:07 PM

Oh boy, I love this place !!!!!!!!

**Calla_Wolf** · 10-27-2008 02:21 PM

Just got this in my inbox:

Hi Ceri… I’m sorry, I was out on Friday and I just only got back in from being away for the weekend this morning, came in a half day just now to catch up on some urgent emails. There was no way for me to reply before this… I see you emailed on Friday afternoon, this morning and again this afternoon. No problem to refund you on these orders…. will research and refund as soon as I can…. ~MINDY

MASSIVE relief

I want to thank everyone for their help and support

**Randall Flagg** · 10-27-2008 02:24 PM

What was the time stamp on the e-mail response?

**Calla_Wolf** · 10-27-2008 02:49 PM

Originally Posted by Randall Flagg

What was the time stamp on the e-mail response?

18:12

Mindy's just let me know the refund's been processed

For the first time in a while I'm seeing a way out of this hole I'm in

**gsvec** · 10-27-2008 02:50 PM

Thinking it was in response to your voice mail, Jerome? Gotta love it when a plan comes together. Congrats, Ceri!!

**Randall Flagg** · 10-27-2008 02:56 PM

Originally Posted by Calla_Wolf

Originally Posted by Randall Flagg

What was the time stamp on the e-mail response?

18:12

Mindy's just let me know the refund's been processed

For the first time in a while I'm seeing a way out of this hole I'm in

Sorry. Not sure what time zone 6:12 Pm was from (EDT, GMT etc.). I sent the VM @ 2:50 PM Pacific Daylight Time. I think it is GMT minus 7 hours here. No need to take congratulations if they responded before the VM.

**Fsmdr** · 10-27-2008 03:42 PM

Regardless if the phone call was the reason for the speedy response on CD, it is still a very nice gesture on your part, Jerome.

My request for a refund 3 months ago, took the whole of 1 month to be processed.

Glad to hear you got your refund that quick, Ceri.

**jhanic** · 10-27-2008 03:44 PM

I have a feeling the current credit crunch may hit CD pretty hard. I just hope they are able to stay in business.

John

**e_taylor** · 10-27-2008 04:42 PM

Originally Posted by jhanic

I have a feeling the current credit crunch may hit CD pretty hard. I just hope they are able to stay in business.

John

Or at least until SOD2 and the Dark Tower Concordance are released

**herbertwest** · 10-28-2008 01:03 AM

That's pretty cool for Calla!

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