Founder and publisher of Lividian Publications. My other website is BrianJamesFreeman.com. Please always feel free to email me or send me a PM if you have any questions about either!
Yep, sorry again about the problem. Justin in the warehouse is still learning the ropes and he might have either pulled from the wrong pile by accident or overlooked the issue. But Dan will ship you a brand new copy, same number, and then you can send back the bad copy after you receive that shipment. Sorry again for the inconvenience!
Brian
Founder and publisher of Lividian Publications. My other website is BrianJamesFreeman.com. Please always feel free to email me or send me a PM if you have any questions about either!
Founder and publisher of Lividian Publications. My other website is BrianJamesFreeman.com. Please always feel free to email me or send me a PM if you have any questions about either!
Hi Brian!
I was very happy to receive the update on the Special Artist Edition of SALEM'S LOT - I was wondering how I will find out how David Palumbo's remarque for my copy that I paid for is shaping up?
Thank you in advance!
Best,
Dan
Good health to all!!!
Hey Dan!
They're already in the books, and those copies will ship at essentially the same time as the other copies. (I say essentially because it IS a different "edition" in our order management system for tracking purposes, and the orders for each edition of the book get filled in whatever order Dan in the warehouse determines makes the most sense for the shipping logistics!)
Brian
Founder and publisher of Lividian Publications. My other website is BrianJamesFreeman.com. Please always feel free to email me or send me a PM if you have any questions about either!
Wow! Thank you, Brian. Amazing customer service as always. Congratulations on such a great looking edition!
Dan
Good health to all!!!
A few more photos of 'Salem's Lot... you may need to "reload" or "refresh" your browser if these don't show up correctly!
Brian
Founder and publisher of Lividian Publications. My other website is BrianJamesFreeman.com. Please always feel free to email me or send me a PM if you have any questions about either!
WOW.
HELP ME FIND
Insomnia #459
ANY S/L #459
Very, very impressive.
So glad I also collect the Artist Editions.
But so sorry I passed on the lettereds....
sk
Looks fantastic
Really excited to hear the Palumbo remarques are already done and ready to go. Any chance you took some pics of those to give us samples to drool over??
Something else I'd love to see-if at all possible: the AE and lettered tray cases.
We saw the gift slipcase, but..well.....please, Brian??
sk
Founder and publisher of Lividian Publications. My other website is BrianJamesFreeman.com. Please always feel free to email me or send me a PM if you have any questions about either!
Some of the GONE GIRL books and cases aren't fitting together quite right. Some are "tight" but okay and some are "crazy tight holy cow my slipcase ate my book and won't give it back!"
We're working with our slipcase maker to tweak the remaining cases we have and it will hopefully do the trick for those with case tightness issues.
If your Gone Girl slipcase is too tight, but your book is fine, please email Mindy at order@cemeterydance.com with a message along these lines:
"My Gone Girl slipcase is too tight, please send me a replacement per Brian's message." Including your mailing address would be helpful.
Mindy will get you entered into our system for a replacement copy, which Dan will send to you with a return label for the bad case.
If your Gone Girl slipcase is too tight and your book is showing any issues or damage, please email Mindy at order@cemeterydance.com with a message along these lines:
"My Gone Girl slipcase is too tight AND my book has problems, please send me a replacement book and case per Brian's message. My book number is ____."
Including your mailing address would be helpful. And PLEASE make sure you include your number. Mindy will get you entered into our system for a replacement BOOK AND CASE of the same number, which Dan will send to you with a return label for the bad book and case.
Thanks!
Brian
Founder and publisher of Lividian Publications. My other website is BrianJamesFreeman.com. Please always feel free to email me or send me a PM if you have any questions about either!
That's the best response to a problem that I've ever seen from a publisher. Hopefully people are appreciative and if their book is replaced, they have the integrity to promptly return the damaged one.
Brian and Cemetery Dance are a class act.
John
I completely agree! I'm curious though... How many books are typically set aside to address these types of issues.
I missed out on Gone Girl, but just wanted to chime in with a kudos to CD for how they handled that issue. Super impressed with how it's being handled.
Wanted:
Michael Whelan & DT Original Art
Oooohh....
Why didn't they used the blue letters for both editions?!! They are so beautiful!
P2