Quote Originally Posted by stroppygoblin View Post
Went to pick up 4 pre-ordered WH Smith copies from my local store yesterday. 1 had a torn cover and 2 had very creased dj's. The woman serving me looked like i was a madman when I refused to take them. Simply couldn't understand how "such a little thing" would prevent me from buying a book....
I can understand why she doesn't get it. But she's wrong.

Managed to find alternative copies in another store in a town nearby. Even then I struggled to find good copies amongst the piles of books. The other store's assistant (who was a little more understanding) said "Yeah, we get them shipped to us in plastic skips, no packaging at all really..."
Just reading that made my blood run cold.