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Ralph, don't let him bully you. People who threaten legal action are usually doing it because they know they are WRONG.

I'm not saying "out" him if you don't want to, but I'd take a picture or...

Can't you just charge a "handling" fee that covers the insurance and build it in?

Or use calculated and choose a larger size to offset the extra fee insurance fee?

I guess I need to double...

I sent back UK Under the Dome limited which was supposed to be perfect and was not.

I bought it through EBay though and got the entire amount back and refunded to my PayPal account.

Seller...